Engagement brief
An engagement is a bounded commitment to investigate, develop, and assess one proposed solution for one business process. It has a defined population, budget, decision owner, and next commitment. This brief carries all of those, and the owners who sign section 8 agree that the conditions it names are real.
- Enterprise
- Prepared by
- Date
- Version
Source: article two, "Define the business process and proposed solution", "Make dependencies visible so somebody can resolve them", "Select an engagement that can test the practice", and "Establish the practice through a sequence of explicit commitments". Article three, "Refine the engagement brief before committing to a solution".
Who fills this in, and what it decides
The FDE lead writes it with the business workflow owner before discovery is authorised. Each named owner confirms the part that concerns them. The brief feeds the intake decision in section 5 and the first commitment in section 6. Article three returns to it at requirements refinement, when case walkthroughs may change the diagnosed problem or the proposed solution; record each revision against the version field in the header.
Roles named in this document:
- Business workflow owner
- owns the business process and the meaning of a useful result. In the specimen, the banking workflow owner.
- FDE lead
- owns delivery evidence for this engagement.
- Practice lead
- manages the FDE portfolio and capacity, and authorises practice-level commitments.
- Data and control owner
- decides whether source data may be used, and under which conditions.
- Method owner
- defines what counts as a valid result. In the specimen, the valuation or risk owner who defines a valid peer comparison.
- Platform product owner
- owns the shared AI primitives the solution uses.
- Release authority
- approves production use on technical, business, control, and operational evidence.
- Service owner
- accepts deployment, support, dependencies, and technical change after the engagement.
Two terms recur. The workflow is the business process the solution supports. The proposed solution is the change being tested; it may be an agent, a retrieval system, a conventional application, a process change, or another design, and it stays a proposal until the evidence in section 3 supports it.
1. The six fields
The table defines each field, who writes it, and the decision it feeds.
| Field | What goes in it | Written by | Decision it feeds |
|---|---|---|---|
| Problem | The work, delay, error, or exposure the enterprise needs to change, in the business owner's terms. Not a technology | Business workflow owner | Whether the request names an operating problem at all |
| Supported cases | The population the first engagement covers: case type, stage, and sources. Small enough to understand, hard enough to matter | Business workflow owner with the FDE lead | The population for discovery and for the measurement plan |
| Proposed result | What the next person receives and can act on, with the evidence attached | FDE lead with the business workflow owner | What the evaluation must show |
| Out of scope | Decisions and actions the solution must not take, even where they are technically possible | Business workflow owner | The release boundary and the control assessment |
| Main uncertainty | The condition most likely to change the delivery decision, which the first experiment should resolve | FDE lead | What discovery investigates first |
| Evidence for the next decision | The observations that will decide whether to build a limited workflow | FDE lead with the business workflow owner and the finance partner | The gate on the second commitment |
The worked specimen is the transaction-screening engagement from the article. It is hypothetical, and shows the precision each field needs.
- Problem
- Deal analysts spend substantial time collecting filings, research, and market data before deciding whether a potential transaction merits deeper work.
- Supported cases
- Potential acquisition targets in one sector at the initial screening stage, using approved public filings, internal research, market data, and early diligence documents.
- Proposed result
- A source-linked screening brief that extracts financial measures, compares selected peers, flags conflicts, and lists missing evidence.
- Out of scope
- Investment recommendation, valuation approval, trading instruction, client communication, and use of non-public data outside the approved deal team.
- Main uncertainty
- Whether the available sources contain consistent entity and period definitions for a brief that bankers can review faster without hiding exceptions.
- Evidence for the next decision
- Comparable manual effort, factual correction rate, source-access behaviour, reviewer acceptance, and the receiving team's ability to operate the solution.
Your brief:
- Problem
- Supported cases
- Proposed result
- Out of scope
- Main uncertainty
- Evidence for the next decision
2. The business process, step by step
A business process has a starting event, actions, decisions, exceptions, and users. Write it from case walkthroughs. A case walkthrough follows several completed cases from trigger to final decision and records each action, source, system, wait, exception, handoff, and decision, with the people who did the work. Formal procedures describe the intended process; walkthroughs show how staff perform it. The FDE lead records the steps and the business workflow owner confirms them.
Each step should produce one question the engineering team must answer. If a step produces no question, it is probably not a step.
The specimen process is hypothetical.
| Step | Action | Who acts | The question it raises |
|---|---|---|---|
| 1 | Deal team submits a target for an initial screen | Deal team | Which cases are in the supported population? |
| 2 | Retrieve permitted filings, research, market data, diligence documents | Proposed solution | Which source is authoritative? Which identity may retrieve it? |
| 3 | Extract measures, compare peers, identify gaps and conflicts | Proposed solution | How is the relevant reporting period distinguished from an older figure? |
| 4 | Present source evidence for each finding | Proposed solution | What evidence must stay attached to the screening decision? |
| 5 | Analyst confirms, requests clarification, or routes to valuation or risk | Analyst | Which conflicts can the analyst resolve, and which require escalation? |
| 6 | Senior banker decides whether deeper work is justified | Senior banker | Retained. Out of scope for the solution |
Your process:
| Step | Action | Who acts | The question it raises |
|---|---|---|---|
| 1 | |||
| 2 | |||
| 3 | |||
| 4 | |||
| 5 |
The boundary must include the next handoff, because that is where the business result becomes visible. If the next person must reopen every source and rebuild the work, the solution has produced another document rather than reducing effort.
- The last step inside scope
- The person who uses the result at that step
- What that person can now do that they could not before
- The decision that stays with the business owner
3. Credible alternatives
The requested solution stays one proposal until this comparison is done. The FDE lead records what else could address the diagnosed problem and why the proposal was chosen over it. Inconsistent source data can make data preparation the stronger investment; consistent data with slow tracing of figures can make a source-linked brief the right one. A changed recommendation is progress when the evidence supports it.
| Alternative | What it would address | Why it was not chosen |
|---|---|---|
| Better source access or data preparation | ||
| A conventional data pipeline or application | ||
| A changed procedure or template | ||
| An AI application without autonomous tool use | ||
| An agent |
- Chosen proposal, and the evidence that supports it over the alternatives
4. Dependencies
A dependency is a condition held by another person or team that must be satisfied before the proposed solution can operate. Naming one tells the practice where progress can stop and who can change the condition. The FDE lead records each row; the decision owner named in it confirms the row.
Column definitions. Decision owner: the role that can change the condition. Required contribution: what that owner must supply. Consequence if unresolved: what the solution cannot do without it. Alternative design if refused: the narrower or different design that would still address the problem. Status: the current state of the condition.
| Dependency | Decision owner | Required contribution | Consequence if unresolved | Alternative design if refused | Status |
|---|---|---|---|---|---|
| Retrieval from the confidential deal workspace (specimen) | Data and control owner | Purpose, identities, fields, retention | Early diligence material absent from the brief | A narrow document set under the analyst's identity | opengrantedrefuseddesigned around |
| Definition of a valid peer comparison (specimen) | Method owner: valuation or risk | Rules for entity, period, currency, source authority, exceptions | The solution cannot decide which conflicts to escalate | Expose the ambiguity and route every conflict for judgement | opengrantedrefuseddesigned around |
| Analyst review time (specimen) | Business workflow owner | Protected hours for review and labelling during discovery | No evaluation set, and no measure of acceptance | Reduce the supported population | opengrantedrefuseddesigned around |
| opengrantedrefuseddesigned around | |||||
| opengrantedrefuseddesigned around |
The specimen rows are hypothetical. Naming a dependency does not make it available. It makes the unresolved condition explicit, so leaders can fund it, narrow the process, choose another design, or stop.
5. The intake gates
These five conditions are gates, not ingredients in a single score. A proposal with prohibited data access cannot compensate by claiming a large potential benefit. A proposal with no credible technical path cannot compensate with a senior sponsor. The role in the "Confirmed by" column answers for that gate; the practice lead records the result and it feeds the intake decision.
| Gate | What passes | Evidence attached | Confirmed by | Pass |
|---|---|---|---|---|
| A worthwhile workflow | The business owner states what changes if it operates, in capacity, quality, control, or delay | Business workflow owner | yesno | |
| A plausible technical path | The primitives needed exist or are in the platform plan; no step depends on an unproven capability | FDE lead | yesno | |
| Access to suitable evidence | Real cases exist that domain experts can label, and a comparison population is available | Method owner | yesno | |
| Authority to change the process | The workflow owner can change the procedure and has protected time to do it | Business workflow owner | yesno | |
| A receiving team that can operate the result | A named service owner with capacity and funding, or an explicit decision to retain specialist support | Service owner | yesno |
Any "no" stops the proposal here. Record what would change the answer, who can change it, and how large an investigation that would take.
| Failed gate | What would change the answer | Who can change it | Size of investigation |
|---|---|---|---|
A small discovery engagement can investigate uncertain extraction or data quality. It cannot investigate its way around prohibited access.
6. The first commitment
The first commitment authorises discovery. It commits the enterprise to answering a bounded question, not to a production launch before the evidence exists. The investment committee, or the accountable technology and business leaders, authorise it; the practice lead records it.
- Business workflow owner
- FDE lead
- Platform participants
- Control participants
- Supported cases in discovery
- Principal uncertainty
- Budget, from the engagement allocation in the funding plan
- Discovery ends on
- Authorised by, and date
The evidence that discovery must produce before any further commitment. The decision rule says what result leads to which decision, so the outcome is not argued afterwards.
| Evidence required before any further commitment | Produced by | Form | Decision rule |
|---|---|---|---|
7. The commitment sequence
Each commitment is separate, with an evidence gate and a stop exit. At every gate, review the proposed solution and the delivery arrangement separately: a solution can produce useful proposals through an unsustainable amount of FDE intervention, and that is a finding about the arrangement, not the solution.
| Commitment | Question it answers | Evidence gate | Stop exit | Authorised on |
|---|---|---|---|---|
| 1. Discovery | Is the principal uncertainty resolvable? | The evidence table above | A different process or conventional software would be better; access refused | |
| 2. Limited workflow | Does it help against the agreed comparison? | Outcome comparison from the measurement plan; failure classes reported separately | The benefit does not cover total effort including review and fallback | |
| 3. Second coverage group | Do the changes, evaluation method, and operating practices generalise? | A second adopter, with adaptation effort recorded | Generalisation requires local methodology to be embedded | |
| 4. Second domain | Can the practice adapt when documents and rules differ? | The same gates in a different domain | Success depended on unusual access, relationships, or local workarounds |
8. Agreement
Each role confirms that the brief describes their part and that the conditions it names are real. Agreement does not make a dependency available; it records who holds it.
| Role | Name | Agrees the brief describes their part | Date |
|---|---|---|---|
| Business workflow owner | |||
| Data and control owner | |||
| Method owner | |||
| FDE lead | |||
| Practice lead | |||
| Platform product owner | |||
| Release authority | |||
| Service owner |